What if I lost my Citibank credit card?

If the card has been lost or stolen, you can request a new card at the Replacement Card Page. If you prefer, you can reach Citi Customer Service at 1-800-950-5114 (For TTY: Use 711 or other Relay Service).

How long does it take to get a replacement credit card from Citibank?

How long does it take to get my new card? Your replacement card will arrive in the next 4-7 Business Days. As a Citi customer, you can track the status of your replacement credit card online.

How can I block my Citibank credit card?

Contact Us immediately on 1800 267 2425 (India toll free) or +91 22 4955 2425 or +91 44 6698 2136 (local dialing) to log a complaint or block your card in any of the following scenarios: You have lost your Citibank Bank Debit / Credit Card.

Can I get a replacement card at Citibank?

Customers can easily report their missing or stolen card to Citibank and have it blocked instantly to avoid any misuse or fraudulent activity. They can also replace their old card with a new one in case of any damage.

Does replacing a lost credit card hurt your credit score?

Replacing a lost or stolen credit card will not hurt your credit score, but here’s why you should act fast.

How much does it cost to replace a lost credit card?

Normally, there is no charge to replace a lost or stolen card. However, you may be charged $5 depending on the circumstance.

Will a replacement credit card have the same number?

If your card — or your card data — is ever lost, stolen or compromised, you’ll probably get a new card with a new number on it. That keeps the old card number from being used fraudulently. However, a new card number is not the same as a new card account, so the new number in itself shouldn’t affect your credit score.

How long does it take to get a replacement credit card?

Delivery of a replacement card, in the event that your original has been lost or stolen, is typically done within seven days. Most credit card issuers offer free expedited shipping for replacement cards, just ask. Some may charge a fee for the expedited shipping, while others don’t offer the service at all.

How do I cancel my Citibank credit card online?

While you can cancel your Citibank credit card by submitting an application at the bank’s branch, you can also do so by calling the bank’s helpline number which is 1860 210 2484 for within India and 91 22 4955 2484 for those outside India.

Does Citibank issue temporary cards?

As a benefit for credit card customers Citibank offers a service that generates a temporary and unique credit card number you can use to shop online.

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