How do I talk to a person at Progressive?

Log in and you can email or chat with a Progressive rep. Or, call 1-800-776-4737.

Does Progressive have good customer service?

Based on our survey data, Progressive does not compare well to other insurance companies. It scored poorly for customer service, claims handling, and customer loyalty. Premiums are marginally less than the national average.

How do I pay my Progressive bill?

By Phone: In order to make a payment by phone, you can call Progressive’s toll-free automated phone payment system at 1-800-776-4737. The system accepts debit/credit card or checking account payments 24/7. By Mail: You can send a check by mail to PO Box 984105, Los Angeles, CA 90189-4105 or as instructed on your bill.

What does Progressive customer service mean?

It’s more than just a phone call for our call center reps at Progressive. Our customer service and inbound sales reps educate customers about coverage options, quote policies, and sell additional products like Home, Renters, Motorcycle, and Boat policies. The one thing they don’t do: make cold calls.

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