How do I get a live person at Assurance Wireless?

Call Customer Care at 1-888-898-4888. Speak to a representative in your neighborhood. The representative will help you apply.

How do I get a replacement phone from Assurance Wireless?

Your Assurance Wireless phone comes with a one-year warranty from the original equipment manufacturer. If you experience an equipment malfunction, call us at 1-888-321-5880 and we will arrange for a replacement mobile phone.

What is Assurance Wireless account number?

Call Assurance Wireless at 1-(888)-898-4888 to access your account number. Your PIN is the 6-digit (or 10-digit) number you created, which is located on your welcome letter. Your account number can be found in the top right corner of any bill or by logging into your online account. Do not enter any dashes or hyphens.

What phone carrier is Assurance Wireless?

To ensure financially challenged households stay connected to their world, Assurance Wireless — T-Mobile’s primary Lifeline Assistance brand — will be participating in the federal government’s new Affordable Connectivity Program (ACP).

What does ## 25327 do?

In the United States, for Verizon / MetroPCS / US Cellular, this feature code is *228 (*ACT). For Sprint, it is ##873283# (it is also possible to use code ##72786# on Android or ##25327# on iOS to completely clear out the service programming and redo OTA activation, which includes updating the PRL).

Is Assurance Wireless part of T Mobile?

Assurance Wireless is part of the T-Mobile Family.

What is the best free government phone program?

Assurance Wireless is a federal Lifeline Assistance program. Lifeline is a government assistance program. The Assurance Wireless offer provides eligible low-income customers free monthly data, unlimited texting, and free monthly minutes. Plus a free phone.

Can I use a different phone with Assurance Wireless?

Selected Virgin Mobile phones may be used with an Assurance Wireless account excluding the Party Animal, Super Model, Blackberry® and Android™ models. However, for the best customer experience we encourage you to use the handset sent to you by Assurance Wireless.

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