How do I Dispute a charge with America First Credit Union?

You can use online banking. Log in, click on the transaction amount, and select Dispute this Transaction. You can also call 1-800-999-3961 or visit a branch.

How do I get my checks from America First?

You can order checks by visiting How can I find branch locations and hours of operation? For branch locations and their hours, please visit our Branch Locator page.

What is my America First user ID?

When you first log in, your user ID is your account number. You may create a customized user ID at any time. We’ll also ask you to verify your personal information. To ensure we have the most up-to-date contact information, a mobile number and email address are now required.

How much can you withdraw from an ATM America First?

You can withdraw up to $1005 a day with a Classic Debit Card and up to $1500 with a Gold Debit Card. You may check your balance at the ATM to ensure you have enough funds available for withdrawal.

How do I report a transaction on America First?

If you suspect you’re a victim of fraud, contact an America First representative immediately by one of the following: Call us: 1-800-999-3961. Email us:

How do I cancel a payment on America First?

You can cancel approved payments that have not started processing….To cancel a payment:Click Cancel next to the payment you want to cancel. The Cancel Payment page opens.Click Cancel Payment. A message informs you that your payment has been canceled.Click Finished to return to the Payment Center.

What credit bureau does America First Credit Union use?

From which credit reporting agency are you getting my score? The score provided by America First is the Fico®Score 9 based on Experian data.

What is card issuer rejection?

When a card’s been declined, the merchant receives a code and brief explanation, such as “card declined by issuer.” This simply means that the credit or debit card issuer has put a stop to the transaction.

Is America First Credit Union FDIC insured?

They insure your regular share accounts up to $250,000 and your IRA account is separately insured up to $250,000. This means your financial resources are backed by the full faith and credit of the United States government — your money is secure with us!

Does America First Credit Union send texts?

America First—or any other reputable financial institution—will not initiate contact with you by text, email, or phone to ask for your account number, PIN, or other sensitive personal information. If you are suspicious of any calls claiming to be from a specific company, hang up.

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