How do I chat with Citibank?

Use the Citi Mobile® App You can also Message Us in the Citi Mobile App. Just send us a message and we’ll notify you as soon as a representative replies. Here’s an even faster way to Message Us in the app. Using your mobile device, open your Camera app or QR Code scanner, then scan the QR Code.

How can I talk to Citibank customer service?

For further assistance with your Credit Card account please call 1-800-347-4934. Banking customers can call 1-800-374-9700 (TTY:800-788-0002). We apologize for any inconvenience and thank you for your patience.

Does Citi have 24 hour customer service?

Service Channels Control your personal finances anywhere, anytime with our 24-hour CitiPhone service.

How do I complain about Citibank credit card?

Contact Us immediately on 1800 267 2425 (India toll free) or +91 22 4955 2425 or +91 44 6698 2136 (local dialing) to log a complaint or block your card in any of the following scenarios: You have lost your Citibank Bank Debit / Credit Card.

How do I contact Citibank by email?

Citibank® Online: Once logged in, click on “Contact Us” on the upper right side of the page and click on “Send a Message.” Enter your OTP (One-time PIN) to proceed then select “Compose Email”. Select the appropriate subject line for the message, enter the details of your inquiry then click on “Submit”.

How do I unlock my Citibank account online?

If you require assistance, please contact Citibank Online Customer Service at 1-866-422-0306 [TTY 1-210-677-0065] and mention Error Code MFA.

Does Citibank have a email address?

Citibank owns over 20 customer service numbers, ranging from international banking to credit card fraud. If you’re not a fan of the phone, you can also email Citibank or write to them through standard mail.

What is the email address for Citibank disputes?

E-mails for disputes and Declarations of Fraud will come from Affidavitedelivery@citi.com.

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